Gregg Staffing Solutions

4 months ago

Gregg Staffing will be holding open interviews Wed 6/8, Thur 6/9 & Fri 6/10 from 9am-3pm at Gregg Staffing Solutions 400 Southpointe Blvd, Suite 120, Canonsburg, PA 15317 PLAZA ONE

Please bring two forms of Government issued ID such as a drivers license and social security card.

We pay weekly, currently have openings for temp & temp to hire customer service positions servicing the mortgage industry in Aliquippa and Moon Twp.

Some positions may require non traditional hours and over-time. All positions may require some phone work and excellent verbal and written communication skills.

Pay rates $12-$16 per hour depending on experience and position.

Excellent temporary positions for college students or teachers off for the summer

Temp to hire opportunities for those that have Customer Service and basic computer skills.

Recent College Grads excellent opportunity to enter the business work place.

The Closing Coordinator works directly with the Closing Team Leader and is responsible for the coordination of all aspects involved with finalizing the loan closing process. The Closing Coordinator communicates with the client, borrower, internal staff and other associated outside agencies to facilitate all closing issues in a timely manner.
Duties & Responsibilities

• Review Work in Progress report(s) to ensure completion.
• Responsible for closing document preparation and signing in accordance with state requirements and client instructions.
• Review of Title Commitment for clearance.
• Secure lender approval of loan closing documents.
• Address inquiries from clients, borrowers, agents and internal staff professionally and in a timely manner.
• Maintain open communication with team members and team leader.
• Confirm closing dates, location, documentation, and funds due at closing with borrowers.
• All other duties as assigned by management.

The Scheduling Coordinator is responsible for completing all scheduling, reschedule and cancellation requests for all closing orders.

Duties & Responsibilities

• Coordinates scheduling assignments between signing agent, borrower and clients as assigned by team leader on Scheduling WIP.
• Follows client specific scripting call dialogue.
• Communicates with closing teams regarding all Unscheduled Closings, Title not Cleared files to obtain approval to schedule.
• Meets company production, fee and turn time standards as set forth by department Manager.
• Monitors incoming scheduling emails, completing requests for reschedules and cancellations.
• Handles incoming calls from signing agents, borrowers and clients regarding scheduling assignments.
• Establishes and maintains relationships with signing vendors and clients.
• Addresses vendor payment questions/issues as necessary.
• Develops working relationships with closing team members and post-closing auditors to maintain open communication to enable faster problem identification and resolution.
• Tracks and reports daily work to team leader.
• Cross trains in Vendor Management and Signing Only to provide coverage during peak times.
• Answers incoming phone calls that roll to Vendor Hotline queue
• Cross trains in scanning and shipping functions to assist when volume warrants.
• Attends training sessions as assigned.
• Maintains proficiency in company’s eConnect system as it applies to the scheduling and partner relations.
• Adheres to all company policies and procedures.

The Title Policy Coordinator works directly with the Title Policy Team Leader and is responsible for creating final policies to be delivered to the lender and/or borrower. Responsible for communicating with internal staff to obtain any information needed to be able to issue a clean policy.
Duties & Responsibilities

• Monitors emails addressed to the email box and responds as needed.
• Prints Disbursed Not Issued Report by UW/Client/State to determine policies that need to be issued.
• Reviews each order to ensure all requirements are met prior to generating policy.
• Rejects as needed for missing information and/or corrections needed to issue policy.
• Generates Title Policies.
• Posts policies received from workshare partners to respective orders.
• Scans generated policies into the order.
• Ships policies to the address listed on the closing instructions.
• Prepares and reconciles monthly remittance reports.
• Follows up on policy rejects.
• Responds to policy requests and inquires.
• Requests final policies from vendors on workshare files.

The Scan/Ship Coordinator works directly with the Team Lead to receive and process all incoming express and USPS for the company and their partners. The coordinator is responsible for copying and scanning all recordable documents and returning completed post-close documents to client lender or borrower, as needed.
Duties & Responsibilities

• Receive and distribute all express and USPS mail on the floor to designated mailstops.
• Assist in opening and receiving all closing packages
• Copy and Scan all post\-closing documents ie: closing packages, recorded documents, affidavits etc.
• Ship all post-close documents and maintain details on shipping.
• Receive and stamp all USPS and keep daily log of costs and departments.
• Keep paper in mailroom stocked.

The Tax Coordinator works directly with the Tax Team Leader and is responsible for the coordination of all aspects involved with obtaining and creating accurate tax sheets. Communicates with internal staff and other associated outside agencies to expedite the process to assure SLAs are met and/or communicate delays to the client.
Duties & Responsibilities

• Complete tax requests as they appear on dashboard
• Pull daily Tax WIP and follow up on outstanding certifications
• Update internal contacts and client contacts on ETA of tax by placing notes in order tracking eConnect
• Monitor and process all incoming emails to and personal inbox
• Print out tax certifications, address envelopes, and notate Order tracking and status your events
• Request checks for tax certification, No Lien Letters, and MLC’s
• Once checks are received, mail all requests
• Assign orders
• Update Tax Manager database with any and all pertinent information
• Scanning, faxing documents
• Research, property tax/parcel information online, or by phone
• Once tax sheet is completed make viewable to client
• Upload Entitle orders to their website

The Title Commitment Coordinator works directly with the Title Commitment Team Leader and is responsible for the review of data and creation of the title commitment. Responsible for communicating with internal staff to obtain any additional information that may be needed, as well as advising of any potential delays.
The incumbent’s primary duties include:

• Monitors dashboard and processes orders in order of due date.
• Monitors emails addressed to the email box and responds as needed.
• Reviews Abstractor Callback Sheets for completion.
• Rejects incomplete/inaccurate Abstractor Callback Sheets to Title Operations.
• Types required information from the callback sheet into eConnect.
• Builds requirements and exceptions.
• Reviews and approves commitments typed by others as well as their own work up to their authorized limit.
• Performs Patriot, Pacer and Child Support Searches as needed.
• Reviews a search to ensure it complies with /Underwriter/Client guidelines.
• Performs online title searches.
• Prints and delivers commitments according to client guidelines.
• Reviews a search to ensure it complies with Entitle’s Requirements.
• Prepares the search package to be uploaded to entitle and uploads to Entitle’s website.

Procure critical fax backs within two hours of the completion of the closing. Review for completeness and accuracy, work to resolve any issues found within the fax backs, and deliver the fax backs to the client within SLA.

Duties & Responsibilities
• Monitor team email box and dashboard to ensure all fax back packages are received.
• Review packages for completeness and accuracy, and place docs in the correct stacking order.
• Work with the Notary and/or borrowers to resolve any issues identified.
• Status the system with up-to-date information by completing events and adding notes.
Enter delays/rejects for issues identified for Vendor Management to perform counseling

Originations Pipeline
Description
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Review Work In Progress report to ensure completion
• Responsible for closing documents in accordance with state requirements and client instructions
• Review of Title Commitment for clearance
• Secure lender approval of loan closing documents
• Address inquiries from clients, borrowers, agents and internal staff professionally and in a timely manner
• Maintain open communication with team members and team leader
• Confirm closing dates, location, documentation, and funds due at closing with borrowers
• Ability to meet deadlines and specific time frames
• Possess customer service skills
• Ability to multitask and work under pressure
• All other duties as assigned.
Title Curative Specialist
Description JOB SUMMARY

Title Curative Specialist is responsible for coordination of all aspects involved with reviewing title commitments, clearing title for clear loan policy issuance, communicating with clients, borrowers, internal staff and external agencies to facilitate all closing issues in a timely manner consistent with company defined standards for service and quality.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Work daily assigned Work in Progress reports to ensure files are reviewed, cleared and client updated in a timely manner consistent with established standards for service and quality.
• Ordering payoffs for mortgages and judgments as needed
• Meet deadlines and specific time frames
• Responsible for clearing title commitments in accordance with state requirements and client instructions
• Address inquiries from clients, borrowers, agents and internal staff professionally and in a timely manner
• Utilize customer service skills in all communications with client
• Use computers and computer systems (including hardware and software) to enter data and process information consistent with company standards for service and quality
• Enter all information in the system notes regarding every task completed or updated on a file.
• Compile and verify information for each order
• Communicate effectively with persons outside organization, supervisors/managers, peers
• Effectively organize, plan, and prioritize work
• All other duties as assigned

Valuations Quality Control Analyst
Description JOB SUMMARY

Perform Quality Control analysis of Valuation orders in compliance with regulatory, industry and client requirements. Facilitate the relationship between the clients and the business unit. Respond to and satisfy issues in a timely, consistent manner and ensure accurate resolution.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Interpret and implement Quality Control (QC) policies and procedures for Valuation products.
• Monitor, track and consistently respond to inquiries.
• Gain necessary documentation from the Appraisal Vendor to ensure supportable and accurate valuation reporting.
• Ensure that all steps of the QC valuation process are completed accurately and within the required SLA (Service Level Agreement) timeframes.
• Responsible to meet personal and departmental productivity and quality goals/metrics.
• Maintain compliance with State and Industry regulations including Appraisal Independence.
• Knowledge of appraisal industry guidelines and products so that valuation quality meets defined standards.
• Attend departmental meetings as required.
• Ensure appropriate escalation paths are followed.
• Communicate daily with QC Managers on department operation protocols.
• The ability to maintain a positive, professional business relationship with vendors and internal staff.
• All other duties as assigned.

Clerical Support- VMO
Description JOB SUMMARY

They are responsible for providing all aspects of clerical functions for Valuations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Receive, prepare, allocate and distribute new files.
• File and/or pull cleared and cancelled files.
• Receive funding, tax, and insurance checks and subordinations and payoffs; note same and distribute to proper individuals.
• Receive faxed payoffs/subordinations; forward to Closing Coordinators.
• Prepare and organize policy files; forward files to policy department
• Requires computer skills, including knowledge of Word and Excel, ability to make use of office products, such as the fax machine, scanner, copier, and printer.
• Understanding of the filing system.
• Possess good customer service skills when working with the clients.
• Address inquiries from clients, borrowers, agents and internal staff professionally and in a timely manner
• Maintain open communication with team members and team leader
• Ability to meet deadlines and specific time frames
• Possess customer service skills
• Ability to multitask and work under pressure
• All other duties as assigned. ... See MoreSee Less

Gregg Staffing Solutions

4 months ago

Gregg Staffing Solutions is hiring a Entry level Loan Processor for our client located in the South Hills.

This is a temp to hire opportunity with a growing family Mortgage Lending facility.

Seeking a candidate with Mortgage Industry experience that can assist processing department with speaking with Borrower’s
Collecting income documents, bank statements and ordering title searches as needed.

Position consists of heavy communication via telephone and email. Must be able to meet deadlines to insure borrowers are within their closing time
Frame. Must have excellent communications and organization skills, the ability to work in a team environment submitting information to both underwriting teams and
Closers.

This is a daylight shift 8:30am-5pm Monday through Friday Paying $15-$20 per hour and offering a full benefits package upon company hire.

Please call Gregg Staffing solutions at 724 873 0990 email resume to link above , or apply online at www.greggstaffing.com ... See MoreSee Less